Telehealth Resources Amidst COVID-19

Telehealth Resources Amidst COVID-19

COVID-19 will change the way many clinicians administer rehabilitation and other post-acute care services for the near future. Healthcare professionals want to be able to provide safe and effective care, but not expose themselves or their patients to the coronavirus. With telehealth, providers can continue to provide care over the internet and do so in a safe manner.

While there are certainly benefits to telehealth, it’s critical for caregivers to understand the rules. This ensures that they are in full compliance and can secure appropriate reimbursement, if applicable. During this time, when changes and waivers occur on a daily basis, it’s important to know the State Telehealth Laws & Reimbursement Policies published by the Center for Connected Health Policy before setting up a program. This document outlines current policies and regulations for telehealth services by state for all types of providers, including physical, occupational and speech therapists. This will help ensure knowing what state(s) allow for the rendering of physical, occupational or speech therapy via telehealth.

First, consult all applicable State Practice Act(s) for physical, occupational, and speech therapy to ensure the delivery telehealth or remote visits is allowed by law. Then, use the State Telehealth Laws & Reimbursement Policies document to review other telehealth laws for each state in detail. Reimbursement for telehealth services varies by payer, so it’s also recommended to check payer rules prior to billing.

Please note that even though the current Administration expanded telehealth benefits for Medicare beneficiaries during the COVID-19 outbreak effective March 17, 2020, telehealth services allowed to be delivered and billed by therapy (PT, OT and ST) are limited to “e-visits” delivered to Medicare Part B beneficiaries under certain conditions.

For more information, please check the following links:

Additionally, two of Casambas partners, BlueJay Mobile Health and Physitrack, are currently offering free trials of their telehealth services exclusively for Casamba customers.

      • BlueJay Engage is a rehabilitation patient engagement platform with the world’s first artificial intelligence-powered, real-time range of motion tracking technology using cell phone cameras. The platform offers a HIPAA-compliant telehealth video visit and video conferencing service enabling direct communication between patients and caregivers in a secure, real-time environment.
      • Physitrack is a digital healthcare company and the provider of a solution for patient engagement that encompasses clinical home exercise and education prescription, outcomes tracking and telehealth for physical rehabilitation and prevention.

We hope that telehealth can provide you with a new standard to serve your patients through our partnerships and collaborations.

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